We hope that you will consider Hill Creek Veterinary Hospital for your pet’s veterinary care. We know you have many options for care in the area so we’d like to share some of the benefits to our care as well as procedural information so that you can make an informed decision about the right fit for you.
Staff training and expertise
Our professional staff is comprised of 3 veterinarians and 3 licensed veterinary technicians. Licensed or Registered veterinary technicians are professionals who have attended a veterinary technology program and who must attend regular continuing education programs to keep their knowldege and training up to date. Having a registered technician elevates the standards of care in any hospital as they have in-depth training that covers full coursework in physiology, pathology, parasitology, anesthesiology, anatomy, and more. In our practice only RVTs are allowed to assist with anesthesia or dental procedures and they and the veterinarians are ultimately responsible for patient care and recordkeeping.
In addition to our licensed professional staff we also have 4 assistants and 3 receptionists to assist us and to assist you, all with extensive animal care backgrounds.
Individualized care options
Our goal is to provide your pet with the highest and most informed level of care that we can. If we aren’t able to provide it we are happy to refer you to someone who can. However, we also aim to tailor care to our individual patient and client. An animal’s age, environment, overall health status, and temperament, as well as client’s financial situation and philosophical preferences are all taken into consideration as we formulate a realistic diagnostic and treatment plan for your pet. This is true for everything from vaccination schedules to surgical procedures to complex disease treatments. We welcome questions and input into this process.
A visit to the vet can be very stressful for both the patient and their people, and we want to do everything we can to lower that stress level as much as possible during the visit. Our doctors will often take extra time with nervous pets, and sometimes recommend more than one visit to accomplish everything that needs to be done to avoid a single very stressful experience. We may also recommend sedation if we feel that the stress of handling for a procedure or an exam is either excessively stressful for the animal or potentially dangerous for the humans involved. Sometimes we may recommend that we handle or examine your pet outside of the exam room. We will do this if we determine that the animal is more relaxed outside of the room. If needed we will also discuss with you ways that we can manage stress prior to or during the visits in the future.
Our doctors are very committed to managing pain appropriately and safely, whether it be pain during/after a surgical procedure, pain due to an injury or illness, or chronic discomfort such as osteoarthritis. Our patients’ comfort is very important to us and so we strive to keep up with the most recent recommendations in the field of pain management.
Alternative and adjunctive medical modalities
We are very happy to offer acupuncture and other Traditional Chinese Veterinary Medicine therapies at Hill Creek. Dr. Lydia Scheidler is a certified acupuncturist and also offers Chinese Herbal therapeutics and nutritional counseling as part of a holistic approach to pet health. We also have integrated Class IV cold laser therapy into several of our therapeutic protocols for acute and chronic pain and inflammation. If you have an interest in alternative treatments please let the veterinarian or one of our staff know and we’ll be happy to discuss this with you.
Online scheduling and store
Your Pet Portal and Online Store are accessible through our website. The pet portal provides you with secure information about all your pets, including vaccination dates and reminders. You can also request appointments and medication refills through the portal. The online store is both a retail pet store and a pharmacy which interfaces directly with our hospital.